We provide professional meet and greet services to all our guests arriving at Kigali International Airport. This is one of the additional services that singles out Primates Safaris from other tour operators. Our guest relations representative will be on hand to welcome guests after immigration formalities at the airport.

Guests will then be escorted to their vehicles, assisted with hotel check-in and thoroughly briefed on their itinerary. The driver/guide will also provide any assistance required with air ticket reconfirmation, luggage or restaurant bookings. A debriefing will also be done on departure day, prior to assistance with hotel check out and airport check in. Primate Safaris’ guides all speak fluent English, along with French and a variety of other languages

This service comes with an additional fee, please always consult with our team to confirm your package


The Role played by our  “Meet and Greet team”. It is a layer of supervision and helps a lot all arriving Delegates:

· Our Team knows all about your flight details as you have shared with us in advance.

. Our company owned vehicles to facilitate the pick up from the airport to your hotel room, should you need to make a quick stop before you reach your hotel room, our client is advised to share that information ahead of time with our head offices.

·Our Team are always in uniforms for them to be recognize easily, not in any case any of our meet and great team will come for pick up in unofficial clothing.

· Upon your arrival your name/conference name will be on a branded panel handheld by a member of our team on arrival gate.

. All our Meet and great team are fluent in international languages and trained to present themselves with politesse, our clients should not worry about any sort of miscommunication

. Before Leaving the airport our clients are advised to double check if all their luggage has been packed and well placed in case they are carrying fragile equipment

Radisson Blu Kigali

01. Conferences And Incentives

We have a dedicated Meetings, Incentives, Conferences and Events Department, now registered as a company – Business Events East Africa Ltd – handling group travel, incentive groups, corporate events and seminars, meetings and conferences, team-building events, gala dinners, parties and celebrations anywhere in Rwanda.

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02. Risk Management

We know that the ability to handle crisis and emergencies capably and effectively is essential. To do this, our staff receive ongoing training in this field. As a leading professional land operator in the Great Lakes region, Primate Safaris works with experts in various fields in order to anticipate risk in all sectors of the business – from tours to event planning and conferences.

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03. Travel Tips


Money And Currency


Visiting Permits

General Clothing


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